As Account Supervisor – Access Marketing, you are responsible for positively cultivating our client partnerships as well as the growth of our offering. As a key contributor to our cross-discipline Access Marketing offer, this role seeks an engaged client services team member who is deeply hands-on, balancing the macro picture with the micro details.
A Client Services Manager supports a Strategic Business Unit (SBU) and is responsible for building and maintaining strong client relationships, managing current client accounts, ensuring customer satisfaction, and identifying opportunities for account growth within their current customer base.
Be a networker, seller and closer, building relationships with AI/ML stakeholders and being an active member of the community; conducting discovery with prospects and sharing the Arize vision; running a sophisticated prospecting strategy to “get the word out” and find deals.
We are looking for a Customer Success Manager (CSM) to join our team and play a key role in onboarding accounting firms and driving the adoption of Plooto across their client base. This role blends customer success, sales, and strategic account management. Your success will be measured by how effectively you help accounting firms bring their clients onto Plooto and grow their usage over time.
You will produce new business sales revenue from a SaaS license model through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical. Develop relationships with C-suite personas across all product sales, oversee client relationship mapping, and be a trusted advisor to customers by understanding their business. Identify the right specialist/ support resources to bring into a deal.
As part of the Enterprise Sales team, you will manage full life-cycle sales within a greenfield territory of enterprise accounts. You will establish trust and credibility with stakeholders including Product Managers, Business Analysts, CX Insights Leaders, DevOps teams, and technology ecosystem partners. You will learn and execute sales processes and collaborate with multiple functions to define the brand.